We start with a discovery call to learn more about your business, current priorities, and ongoing support needs.

From there, we’ll determine whether the Pro Partnership or Tour Partnership is the best fit based on the level of support, responsiveness, and strategic involvement your business requires.

If there’s alignment, we’ll establish communication channels, gather assets, define priorities, and begin onboarding so work can move forward efficiently.

Divot is built around ongoing creative partnerships designed for long-term consistency, support, and growth rather than one-off project work.

Divot Design Co. operates during standard business hours:

• Monday–Friday, 9:00 am–5:00 pm EST — excluding U.S. federal holidays.

Requests submitted outside of business hours are reviewed the next business day.

After-hours support is available for high-impact needs, launches, or time-sensitive situations at an expedited rate.

Discovery call requests and new inquiries are typically responded to within one business day.

Active partners receive ongoing communication through shared project channels, organized request tracking, and scheduled touchpoints based on the scope of their partnership.

Tour Partnerships receive priority scheduling and faster turnaround support based on active workload and project needs.