our studio

Creative Partnerships for Evolving Brands

Divot is a brand & web design studio operating through long-term creative partnerships for evolving brands.

We partner with founders, operators, and growing teams to deliver brand and web execution, design support, technical implementation, and creative direction — all within an ongoing partnership model.

Our work focuses on building digital platforms and brand systems designed for clarity, performance, and growth.

OUR FOUNDER

Meet Sam, Your Creative Caddie

Sam DeLoof is the Founder and Creative Director of Divot, a creative studio building premium brands across retail, lifestyle, wellness, and experience-driven industries. She partners with founders, operators, and growing teams to design digital platforms, product ecosystems, and brand experiences built for growth.

With a background spanning brand strategy, digital experience, and e-commerce, Sam brings a founder-first mindset to every engagement — blending clean design, thoughtful storytelling, and business clarity into work that performs.

Divot was built to run lean, move fast, and scale with partners.

OUR Philosophy

To build brands through clarity, craft, and long-term thinking — with intention at every stage.

Divot believes the strongest brands are built slowly, thoughtfully, and with restraint. We prioritize clarity over noise, systems over shortcuts, and design that earns its place.

Our work is rooted in precision, focus, and strategic simplicity — creating brand and web experiences that feel considered, functional, and built to last.

We partner closely with founders, operators, and growing teams to evolve their brands over time, acting as an embedded creative partner rather than a transactional service provider.

  • Divot Design Co. began in 2019 as a founder-led studio built on a passion for design, strategy, and building brands with intention.

    What started as a small independent practice quickly evolved into something more: a creative studio driven by craftsmanship, growth, and long-term partnership.

    In the spring of 2024, that evolution became Divot.

    The concept was born where our founder finds her greatest inspiration — out on the golf course. Golf is a game of precision, focus, and strategy. Divot was built on those same principles: designing brands and digital platforms with clarity, purpose, and performance in mind.

    Today, Divot is a founder-led creative studio based in Grand Rapids, partnering with ambitious brands across retail, lifestyle, wellness, and experience-driven industries. We work alongside founders and executive leaders to build premium digital platforms, product ecosystems, and brand experiences designed for growth.

    Divot exists for brands that care about craft — and are ready to play the long game.

  • Scope Alignment Call

    A 20-minute alignment call to assess fit, confirm priorities, and determine whether a Pivot Partnership™ is worth exploring.

    If there’s a strong fit, we’ll recommend the right partnership level for your needs.


    Partnership Onboarding

    Once you join The Pivot Partnership™, you’ll receive access to your client portal, project board, and onboarding flow.

    We’ll gather assets, define priorities, and build your initial roadmap so execution can begin immediately.

    No custom proposals.
    No re-quoting.
    No restarting every time.


    Ongoing Execution

    From there, we operate as your embedded creative partner.

    Work flows continuously through your project board and weekly planning rhythm — allowing us to move fast, adapt as your business evolves, and focus on what will drive the most impact.

    This is a long-term partnership built for momentum — and the pivots that growth demands.

  • To design brands, websites, and digital ecosystems that reflect real-world experience, reduce friction, and support sustainable growth.

    We work with businesses that care deeply about how their brand shows up — not just visually, but operationally. That means thinking beyond surface-level design to consider:

    • How customers discover you

    • How expectations are set before arrival

    • How systems support (or hinder) the experience

    • How your brand lives beyond a single interaction

    Our role isn’t to “fix” businesses — it’s to listen, observe, and translate what already works into clear, cohesive digital experiences that scale without sacrificing soul.

  • Experience First

    Design should mirror reality. If the in-person experience is thoughtful, calm, and intentional, the digital presence should feel the same.

    Clarity Over Complexity

    We value systems that reduce confusion — for customers and teams alike. Simple, well-designed solutions beat overbuilt ones every time.

    Respect for the Operator

    We design with the people running the business in mind. If it creates more work, stress, or chaos behind the scenes, it’s not good design.

    Sustainability (in Every Sense)

    We believe in building businesses that don’t require constant hustle, burnout, or escape. The best work supports long-term growth — financially, creatively, and personally.

    Earned Authority

    We don’t lead with trends or hypotheticals. Our thinking is shaped by lived experience, close observation, and real conversations inside the industries we serve.

  • To build a studio that helps brands grow thoughtfully — and eventually extend into products, platforms, and partnerships that live beyond client work.

    Divot is intentionally designed as more than a service business. Our long-term vision is to grow into a multi-division creative company rooted in experience-driven industries — where design, strategy, and product reinforce one another.

    We see Divot expanding beyond client partnerships into original products, collaborative ventures, and owned platforms that reflect the same level of craft, intention, and creative direction.

Our Areas of Focus

We design digital platforms, product ecosystems, and brand experiences built for growth.

BRANDING

A brand foundation built for longevity.

Your brand is more than a logo — it’s a system that shapes how your business is perceived, remembered, and trusted.
We build cohesive brand identities spanning visual language, typography, color, and core assets — designed to scale as your business evolves.

WEB DESIGN

High-performance websites engineered for growth.

We design and develop custom, conversion-driven websites that combine strategy, structure, and refined visual design.
Every build is crafted to elevate your brand, clarify your messaging, and support long-term growth.

ONGOING SUPPORT

Your embedded creative partner.

Ongoing support through The Pivot Partnership™ provides consistent access to brand and web execution, design support, platform implementation, and creative direction — without the overhead of an in-house team.
We handle the details so your brand continues to evolve while you focus on growing the business.